Substance Misuse Assertive Worker Southend on Sea

  • Hours
  • 22.5
  • Salary
  • £22,250 per annum full time equivalent (£11.41 per hour)
  • Location
  • Southend on Sea
  • Closing Date
  • 28/02/2018
    • Contract

    • Permanent
    • Scheme

    • The Outreach service is dedicated to delivering support to the chronically excluded adults, such as those using Drug and Alcohol in Southend, who have traditionally been hard to engage in the services, which are designed to reduce the negative impacts of their substance use.  The Outreach team are predominately based at the Complex Needs hostel in Southchurch Avenue, supporting 9 tenants, as well as providing outreach support in the local community.

    • Job Advert-Role Description

    • £22,250 per annum  pro rated (£11.41 per hour)

      22.5 hours per week

      Based in Southend, Essex

      Ref: 14SMAOW257

      Make a positive impact on someone’s life

      Family Mosaic (Part of Peabody) is one of the largest housing, care and support providers in London and the South East.

      To keep things running smoothly requires the combined efforts of a highly talented team – one we hope you’ll be joining soon.  We have recently successfully secured a long term – 7 year contract to deliver the Severe and Multiple disadvantage service for the local community, this includes providing support within a complex needs hostel.

      The role is dedicated to the continued delivery of support to those drugs and alcohol using clients and other chronically excluded adults in Southend who have been traditionally hard to engage in services designed to reduce the negative impacts of their substance use and to tackle contributory and ancillary factors.

      The role will be delivered on a rota basis, predominately out of hours (earlies or lates), this includes weekend working.

      Holding a caseload of at least 8 complex individuals at any one time, with a view to supporting them to engage in dedicated drug and alcohol treatment services and allied supports as necessary. This function may include supporting individuals beyond the point of entry into services such that they are able to sustain their engagement and maximise the benefit gained from specialist interventions. Joint care planning with specialist services would underpin this work.

      Working in partnership with a range of providers in order to identify means of targeting services and individuals deemed most in need of this specialist provision. This will include, but not be limited to, drug and alcohol treatment services, housing providers, SMART (anti-social behaviour service), Southend Borough Council (housing, social care), Essex Police, and Essex Probation. There is an expectation of assertive outreach being undertaken by the service in support of partnership aims and in order to assess suitable people for the service:

      • Being closely involved in multi-disciplinary case conferences designed to deliver improved engagement of complex individuals and, where appropriate, being the ‘arms and legs’ of such meetings;
      • Working closely with the dedicated Alcohol Liaison Nurse service to provide support to individuals identified in Southend University Hospital NHS Foundation Trust as having drink-related health problems which could be mitigated via educative and treatment interventions.

      The Assertive Outreach team will be predominately based at the Complex Needs hostel in Southchurch Avenue, Southend on Sea and will continue to focus on drugs and alcohol users in the community, particularly those who have been traditionally hard to engage in local services for a variety of reasons.

      In essence, the work will be required to conduct itself in a non-judgmental, community engagement manner and to develop and foster relationships with a number of drug and alcohol users who are well known to local agencies within the Borough, such as police, housing, Street rangers, drugs and alcohol services, mental health and A&E.

      Working with a caseload of customers in the community, you will be required to have a good working knowledge of Welfare Benefits, Complex Needs, Mental Health, Drugs & Alcohol Misuse and Education, Training & Employment options.

      We are looking to appoint workers who are empathic, persistent and patient and who have a good understanding of some of the barriers faced by this client group in accessing services.

      Another key aspect of the work will be the need to advocate on behalf of clients with other services. This is often a challenging area of work and, as such, will require strong diplomatic skills alongside robust case management approaches.

      We offer an annual bonus scheme, pension and a wide ranging benefits package that also includes healthcare and comprehensive training.

      An enhanced DBS check is required for this post.

      To apply please go to

      Closing date: 28 February 2018. Interview date: 07 March 2018.

      Promoting Health, Wealth and Wellbeing through Housing

      Equal Opportunities

      Family Mosaic, both as an employer and provider of housing, is committed to making sure that no one receives less favorable treatment because of their race, gender, disability, AIDS/HIV status, age, sexuality, religion or creed.


    • Background check

    • This post is subject to an enhanced Disclosure and Barring Service check.

    • Additional Job Information

    • Further job information is available here.

    • Job Description